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Technical Support L2 Engineer (Level 2, English)

B2BROKER •

LATAM •

Работа в офисе • Опубликовано: 10 Nov 2025

Handling incoming requests from the first level of support, clients and other departments
Monitoring of the status of services
Work independently on an issue relying on the knowledge gained and access to systems for which the technical department is responsible
Determine when a problem is beyond the current level of competence and needs to be escalated to the next level for further resolution
Cooperate with other levels of support and departments of the company

Reliability: official employment from the first day, bonuses, annual employee review (salary review or bonus, feedback on work results)
Stability: our clients are in different countries, therefore we are ready for any changes in work of any country
Development: a lot of projects and products, which means increasing expertise in working with different technologies, or even switching to completely new ones for you within the company
Active corporate life: we participate in thematic conferences and forums in our cool sphere of business, corporate parties in the best restaurants of the city with participation of stars, etc
Comfort: Offices are in different countries. You can work from anywhere in the world

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