B2C Sales Specialist (Temporary (4 month) contract)

As a B2C Sales Specialist (seasonal), you will focus on delivering a seamless and personalized sales experience for clients who have already booked transfers. You will leverage our CRM and pricing tools to cross-sell ski products efficiently, ensuring each interaction is clear, helpful, and friendly.
Key Responsibilities

• Make outbound calls to existing customers who have booked transfers
• Cross-sell Ski Passes and Ski Rentals using CRM and pricing tools
• Communicate through the customer’s preferred channel: phone, WhatsApp, or email
• Prepare personalized offers based on resort, dates, and group size
• Convert interested clients into paid bookings
• Maintain and update deals in CRM (Freshworks)
• Ensure every customer interaction is helpful, friendly, and professional
• Collaborate with Customer Support and Marketing on special cases
   

Required skills

• Excellent spoken and written English (C1–C2 required)
• Confident and persuasive phone communication style
• Experience in remote sales, telemarketing, or customer support
• Ability to work independently during high-volume season
• Familiarity with CRM systems (Freshworks, HubSpot, or similar)
• Quick learner: understanding pricing, resorts, and product logic
• Stable internet connection and remote work setup
• Flexibility to work in shifts, including some weekends

Strong Advantage:

• Knowledge of ski resorts, ski rentals, or Alpine destinations
• Experience selling travel, hospitality, insurance, or e-commerce
• Additional languages: German, French, Italian, Russian

 What we offer?

• Fully remote role
• Base salary: 1,000 EUR per month + performance bonuses (uncapped)
• Seasonal contract: December – March 30th
• Full training: systems, resorts, product logic, scripts, pricing
• Supportive international team
• Clear daily sales goals and CRM workflow
• Opportunity to return next season or grow into a long-term role
   

Selection Stages

1. Group Interview  (HR Interview, Sales Simulation / Role-Play) 
2. Competency-Based Interview
3. Final Interview
4. Reference check