Head of Devops

Fast-growing fintech building modern, high-load digital products in the Indonesian market. The engineering environment is dynamic, cloud-driven, and focused on security, reliability, and scalable technology.

Responsibilities

• Provide leadership and vision for the cloud infrastructure team, ensuring a high level of performance and collaboration.

• Recruit, mentor, and lead a high-performing team of DevOps and SRE professionals, fostering a culture of collaboration and innovation.

• Ensure the availability, reliability, and scalability of IT systems.

• Oversee the design, implementation, and maintenance of the digital banking cloud infrastructure, including servers, networks, and storage.

• Evaluate and recommend new technologies and solutions that align with the organization’s needs and goals. Design and implement scalable developer tooling to accommodate the growth of engineering teams.

• Oversee the implementation and optimization of CI/CD pipelines to enhance the efficiency of software development and deployment processes.

• Manage and optimize data storage, ensuring data integrity and compliance with regulatory standards.

• Develop and enforce security policies and procedures to safeguard sensitive information and ensure compliance with industry regulations.

• Stay abreast of emerging cybersecurity threats and technologies to implement proactive measures.

• Foster collaboration between development, operations, and security teams to ensure a seamless and secure software delivery lifecycle.

• Deeply understand the business and manage the high availability of financial services, continuously improving the business SLA.

• Identify system weaknesses through comprehensive data operations (availability metrics, historical incidents, resource utilization) and implement improvement projects.

• Respond promptly to production faults, coordinating with development, operation, maintenance, and product teams to troubleshoot and resolve issues.

• Responsible for fault response time and MTTR

Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

• Extensive experience in a leadership role focused on DevOps and SRE within the financial services or banking industry.

• Minimum of 10+ years of professional experience, including at least 5 years in a formal leadership role. This person will be responsible for managing the DevOps and Infrastructure functions, leading a team of 7–10 people. Prior experience managing at least one direct report at the Manager level is essential.

• In-depth knowledge of DevOps principles, practices, and tools, including CI/CD pipelines, version control, and automation.

• Strong understanding of SRE methodologies, including monitoring, incident response, and reliability engineering.• Demonstrated experience in developing and implementing cloud infrastructure strategies.

• Experience with cloud platforms (e.g., GCP, AWS).

• Solid knowledge and experience with IAAS and PAAS technology stacks.

• Familiarity with basic network principles, TCP/UDP networks, HTTP, Socket, CDN, and other technologies.

• Skilled in middleware/databases such as Redis, Kafka, MySQL, Elasticsearch.

• Proficient in Docker/K8s container platforms and related underlying technologies and principles.

• Deep understanding of internet technology architecture, network communication protocols, application servers, load balancing, and microservices architecture.

• Excellent leadership, communication, and interpersonal skills.