SCOM DevOps Engineer

Your daily routine would include:

• Implement solutions to monitor services’ health and performance, investigating root causes when issues arise, analyzing logs, and apply fixes within SLA guidelines;
• Handle incident reports and service requests through a ticketing platform (like ServiceNow) and collaborate with stakeholders to minimize service impact;
• Plan and coordinate technical changes, upgrades, or new service introductions;
• Develop or customize routines and scripting (PowerShell, Python or similar) to ease operational workloads and enable automation;
• Create custom Management Packs in SCOM with PowerShell;
• Provide input and guidance for designing and optimizing enterprise monitoring solutions in collaboration with service managers and technical teams;
• Perform server and platform administrative activities, such as installations, deployments, configurations, upgrades, patching, and maintenance across PROD and non-PROD environments of the SCOM platform and B2B customer solutions.

We’ll know you can make it if you have:

• Experience in enterprise monitoring solutions (like SCOM, Zabbix, Checkmk, or similar);
• Strong experience with scripting in PowerShell, Python or similar;
• Ability to identify and resolve faults, document processes, and drive continual operational improvements;
• Experience with Microsoft automation technologies and system management tools such as SCCM, MECM is an advantage;
• Experience as Windows System Administrator is an advantage;
• A degree in IT, Telecommunications, or similar;
• Fluent in English, both written and spoken;

Nice-to-haves:

• Experience with Python;
• Experience with SSL Certificates handling;
• Familiarity with Microsoft Azure;