Customer Support Specialist (English, German)

Hi! We’re looking for people who are fluent in English (B2+ or higher), and knowledge of German will be a plus. If you’re a positive person, enjoy helping others, can stay calm under pressure, and want to improve your English every day - and get paid for it - we’d love to hear from you!

What you’ll do:

• Communicate with international clients (B2C) via chat and email.

• Resolve customer issues and find effective solutions.

• Escalate complex cases to technical teams.

• Follow communication standards and company policies.

What we expect:

• Strong English skills (B2+; C1 is a plus).

• German at B1+ level is a strong advantage.

• Confident computer skills and fast typing.

• Attention to detail, empathy, positivity, and a helpful attitude.

What we offer:

• 100% remote work.

• Official employment.

• Rotating/dynamic shifts.

• Fully paid onboarding and ongoing training.

• Cool perks: health support (mental & physical), English learning, sports, corporate discounts.

• Salary (fixed + monthly KPIs), linked to the EUR rate.

If this sounds like your vibe, apply now! 🙌

(*) вакансия, планируемая к созданию и/или замещению (перспективная).