Onboarding specialist

We are an IT company with offices in 5 countries: Armenia, Brazil, Hungary, Kazakhstan, and Cyprus.

Our team consists not just of skilled professionals, but true enthusiasts of digital business transformation. By continuously improving, we create a product that has already been chosen by entrepreneurs in 81 countries — and this is only the beginning.

We are looking for new specialists to join our team and support our continued growth.

In short, we help clients book services online, and enable entrepreneurs and their teams to manage business processes easily and hassle-free.

Currently, we are looking for an Onboarding Specialist to join our Kazakhstan office.

Requirements

• At least 1 year of experience in the IT field (preferred)

• Fluent Russian

• English proficiency at B2 level or higher

• Strong verbal and written communication skills

• High level of computer literacy (ability to quickly learn a complex IT product)

• Experience with Excel (VLOOKUP, formulas, pivot tables), HTML, and CSS

• Strong sense of responsibility and proactiveness (willingness to communicate with clients frequently and assist them)

• Ability to work with large volumes of data and strong attention to detail

Responsibilities

• Conduct training sessions and consultations on the Altegio platform via phone, Google Meet, or Zoom

• Present and configure Altegio modules during training and consultations

• Format data in Excel / Google Sheets for uploading into Altegio

• Configure modules within Altegio and collect data from clients

• Implement simple script injections using HTML into the client’s system

Nice to Have

• Knowledge of SQL

• Experience in building and configuring AI solutions

• Knowledge of Kazakh (spoken and written)

Working Conditions & Benefits

• Modern and comfortable office in Almaty

• Working hours: 9:00 AM – 6:00 PM

• Opportunity to grow and develop in the IT field

• Free coffee and tea during the workday

• Work in an international company with offices in 5 countries

• Fast-growing business with opportunities for career growth and relocation to other offices

• Friendly and young team

Join a successful IT company and grow together with us — we’ll support you every step of the way!