Senior Engineering Manager

About the Role

Shipper TMS is looking for a Senior Engineering Manager to own a team of backend, frontend, and QA engineers building our shipper-facing TMS product. You'll partner with Product and the team's tech leads to set technical direction, run delivery, and grow your engineers - while staying hands-on enough to guide real architecture and code-quality decisions in a Java/Spring Boot backend.

Your first 3-6-12 months will be defined together with your manager: ramp on the codebase and team, then take ownership of roadmap, delivery, and people development.

What You'll Do

Execution & delivery

• Work with Product to turn requirements into well-scoped, sequenced work; set and hold delivery milestones.
• Track team health at each stage of the SDLC; unblock bottlenecks and adjust process as needed.
• Keep your team aligned with other Engineering squads.
• Communicate roadmap, trade-offs, and risk clearly to Product, Design, and other stakeholders — assessed in the panel interview, and day-to-day through cross-team syncs and written updates.

Technical leadership

• Set a technical vision tied to company goals and plan ahead for scale — assessed via a roadmap exercise in the interview, and day-to-day through your quarterly OKRs.
• Own the team's technical roadmap, including strategic tech debt — identify it, size the cost/benefit, and drive prioritization.
• Stay close enough to the code (Java/Spring Boot, Hibernate, RabbitMQ) to ask the right questions, catch bad patterns early, and weigh in on system design and scaling trade-offs — without being the primary code reviewer. In practice: review architecture docs, join incident RCAs for production issues, and run periodic tech-debt reviews for the Shipper TMS backend.
• Set the bar for engineering quality standards: a PR review checklist and minimum test coverage for new code, a rollback plan required before any deploy, and active upkeep of monitoring dashboards and alerts — tuning thresholds and adding new alerts as the system evolves instead of letting them go stale.

People

• Run regular 1:1s, coaching, and performance reviews; guide career growth and delegate ownership.
• Own headcount planning, hiring, and onboarding for your team.
• Track and improve engineer velocity and quality.

Competencies

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are:

• Proactive - you act without being told what to do. You bring new ideas to the company.
• Flexible / Adaptable - you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• Move fast - you execute quickly and get things done.
• Growth driven - you seek growth in learning, efficiency, and celebrate wins.
• Customer focus - you are truth-seeking individuals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.
• Communication - You can comfortably communicate in English (speaking and writing). You are able to share knowledge and experience with team members via documentation.

As a manager:

• You are comfortable managing team members with different skill sets from your own.
• You can communicate expectations clearly to all team members, solicit and deliver individual feedback frequently (not just in the scope of review periods).
• You have the ability to run effective 1-on-1s, group discussions, planning sessions, and retrospectives.
• You are capable of identifying the most high-value projects and keeping your team focused on these projects.
• You can prioritize, create alignment, and provide clarity. Beyond being autonomous and gu