Senior Python Developer (CRM — AI/LLM)

Who we need

We are looking for a Senior Backend Engineer (Python) to join the HQ Automation division and our AI/LLM Team, which focuses on developing automation solutions to improve the efficiency of our Customer Service teams using modern technologies.

The AI/LLM Team develops solutions on top of our CRM/ERP platform, contributes to building AI/LLM models, develops its own services, and extends the functionality of the Camunda orchestration platform to achieve its goals.

Our CRM/ERP platform is built with Python (Django/Aiohttp/RQ). The primary database is PostgreSQL, while Elasticsearch is used for fast search across system objects. The frontend is built with React.js, and Camunda runs on-premises on our own infrastructure.

Join us to work with a great team on developing and implementing effective and exciting solutions using modern technologies, helping provide people around the world with the best possible travel experience — and getting plenty of positive feedback along the way!

Key Responsibilities:

• Backend development of the CRM/ERP product using Python, primarily with the Django framework;
• Working with Camunda, including supporting its infrastructure;
• Integrating with LLM models and developing and maintaining services for working with them;
• Designing service architecture, making technical decisions, decomposing and estimating tasks, and participating in the Code Review process;
• Consulting with System Analysis, QA, and Technical Support teams;
• Managing development projects within the stream and coordinating team resources to achieve project goals.

Key qualifications

• 5+ years of professional software development experience, including experience in a Senior Developer role.

Must-have:

• 5+ years of Python development experience with Django or FastAPI;
• Strong knowledge of PostgreSQL and the ability to write raw SQL queries;
• Experience designing APIs and integrations;
• Experience working with high-load systems and large databases;
• Good understanding of GitFlow and CI/CD processes, including Docker and Kubernetes;
• English proficiency at B1 (Intermediate) or above, including spoken English.

Nice to have:

• Experience working with Camunda and pyzeebe;
• Experience working with AI/LLM models and an understanding of how they work.

We offer you

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off — an extra non-working day without loss of compensation.