Key Account Manager (T&D)

Qualifications & Experience

• Bachelor's degree in Business Administration, Economics, Marketing, Management, or a related field.
• Minimum 3 years of experience in FMCG sales.
• At least 2 years of experience managing key accounts.
• Strong understanding of the Traditional Trade (TT) and Distribution landscape in Kazakhstan.
• Proven track record of negotiating with business owners, Commercial Directors, Procurement Managers, and other senior stakeholders.
• Experience in developing and implementing customer growth strategies and business plans.
• Strong knowledge of assortment management, pricing, promotions, and commercial terms.
• Proficiency in sales performance analysis, including Sell-In, Sell-Out, Distribution, Numeric Distribution, Weighted Distribution, Volume, and Value Share metrics.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
• Experience with CRM and ERP systems is an advantage.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and relationship management skills.

Key Competencies

• Key account management and customer relationship building.
• Sales planning, forecasting, and business development.
• Negotiation and influencing skills.
• Profitability and customer P&L management.
• Market and competitive analysis.
• Cross-functional collaboration and project management.
• Data-driven decision-making.

Preferred Qualifications

• Experience in multinational FMCG companies.
• Experience managing national or regional distributors.
• Knowledge of category management and trade marketing principles.

Ideal Candidate Profile

An experienced Key Account Manager with a strong background in Traditional Trade and Distributor Management, capable of driving sustainable sales growth, expanding distribution coverage, and achieving commercial KPIs. A highly analytical and results-oriented professional with excellent negotiation and stakeholder management skills.