Business Analyst (Antifraud)

We’re looking for someone who’s open to relocating (we’ll help with the relocation), but we’re flexible — we also consider remote candidates who have already relocated from Russia or Belarus.

Challenges that await you

• Customize CRM tools and workflows for the anti-fraud team, focusing on risk-specific scenarios, key metrics, and operational needs.
• Define secure workflows and access control for high-risk actions, ensuring compliance and protection of sensitive customer data.
• Design and implement operational processes, continuously monitoring their efficiency and business impact.
• Establish effective collaboration between anti-fraud and general support teams, enabling smooth task hand-offs and shared ownership.
• Work with stakeholders and development teams to gather requirements, align on priorities, and oversee implementation.
• Collaborate with teams like Engineering, Design, and Compliance to ensure everyone is working toward the same goals.
• Use data to evaluate feature performance and identify areas for improvement.

What makes you a great fit

• 1+ year of experience in a Business Analyst role.
• Solid understanding of statistics and basic knowledge of A/B testing.
• Practical knowledge of SQL (basic level required).
• Ability to translate business needs into clear, structured tasks for tech teams and effectively prioritize them.
• Proven experience in gathering and documenting business requirements, ensuring clarity, usability, and well-thought-out system design.
• Strong collaboration skills, with experience working across multiple teams and stakeholders.
• Hands-on experience in creating visual process documentation, such as BPMN (Business Process Model and Notation), UML (Unified Modeling Language), Data Flow Diagrams (DFD), or similar.
• Understanding of investment products or a strong motivation to learn and develop expertise in the investment domain.
• B2 or higher English level for effective communication with an international team.

Your bonus skills

• Spanish knowledge is a great asset, but not mandatory.

Our ways of working

• Innovative Spirit: a commitment to creativity and groundbreaking solutions.
• Honest Feedback: valuing open, transparent communication.
• Supportive Team: a strong, collaborative community.
• Celebrating Achievements: recognizing our wins together.
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Our benefits

• Relocation support to Mexico — with assistance for the employee and their family.
• Flexible work from one of our offices or remote.
• Healthcare coverage.
• Education Budget: language lessons, professional training and certifications.
• Wellness Budget: mental health and fitness activity reimbursements.
• Vacation policy: 20 days of annual leave and paid sick leave.