Account Manager

We are looking for a proactive and results-driven Account Manager to act as a key point of contact between our company and clients. In this role, you will be responsible for building long-term client relationships, delivering tailored solutions, and supporting partners in achieving their business goals.

• Own and manage a portfolio of client accounts, acting as the primary point of contact and ensuring accurate records in CRM
• Develop a deep understanding of client business models to identify upsell and cross-sell opportunities
• Build and maintain Account Plans for key clients, outlining strategies, success metrics, and risk management
• Lead client reviews, performance reporting, and strategic planning sessions
• Monitor account performance, proactively resolve issues, and drive client satisfaction, retention, and revenue growth
• Enhance account management processes and client communication standards to ensure scalability and consistency
• Provide structured client feedback to Product, Compliance, and Operations teams to support continuous improvement

• Work in a remote mode in EU working hours
• Strong team of professionals and growth opportunities within the company
• Effective management that listens actively and uses data-driven approach to guide decisions
• Comfortable working conditions.

Important information for the applicants: We’ll reach out within 2 weeks should your profile be a match.